Retail Online Banking

Retail Online Banking (ROB) provides secure and powerful access to all your accounts. You can see and sort detailed information about all transactions, transfer money between accounts, categorize your spending and view your statements. Best of all, as long as you have an internet connection, you can do it 24/7 wherever you want. To review our Online Banking Terms and Conditions, click here.

ROB is geared for customers whose accounts are typically for personal or household purposes. However, businesses that do not need ACH origination capability or employee-specific security accesses built into our Business Online Banking (BOB) may choose to use ROB. If you are uncertain which product is best for you, please contact your account manager.

Follow the steps below to get started with Retail Online Banking.

How to Enroll in State Savings Bank Retail Online Banking

Enrolling in State Savings Bank's Retail Online Banking is easy and nearly instantaneous. Fill in a few fields and you can access your accounts online in minutes!

1. Locate the green Welcome to Online Banking box on our homepage, make sure you select Retail Online and click Enroll Now. The Enroll page appears.
2. Enter all requested information. (If you have multiple accounts, you only need to enroll one account and you will be able to see them all.)
3. Verify you've filled out all required fields and click the Enroll button. The Establish credentials page appears.
4. Enter a username. You may use any combination of uppercase, lowercase, letters, and these symbols: ! @ # $ % ^ & * ( ) 
5. Enter and confirm a password. The password must be at least 8 characters and include at least 1 uppercase letter, 1 lowercase letter, and 1 number.
6. Review and click Continue. The Setup challenge questions page appears.
7. Open the drop-down boxes to choose your challenge questions and enter an answer for each.
8. If desired, check the Don't challenge me again on this device checkbox. If you check this box, you will not be required to answer a security question when you login from that device.
9. Review and click Continue. That's it! Assuming all your information was accurately entered, online banking appears with your account information displayed.

State Savings Bank Online Banking is compatible with the following web browsers: Microsoft Edge, Microsoft Internet Explorer 11 and mobile version 11, Google Chrome 38 and higher, Firefox 27 and higher, and Mobile Safari versions 5 and higher. TLS v1.2 encryption protocol must be enabled.