We are seeing an increase in customers calling with fraud and scam concerns. You can find resources here to help you recognize, prevent and respond to fraud.
Yes, you can change alert methods anytime. Click the Manage Alerts link in the Alerts area of the Secure Inbox. Look through the list of alerts you've subscribed to and locate the alert you'd like to change. Click the Edit button and check or uncheck your e-mail, phone number or secure inbox as desired. Click the Save button.