Due to a fiber cut, our Baxter branch has no phone service. If you need assistance, please call the West Des Moines branch at 515-457-9533.
We'd love to help you over the phone but in order for us to give you any information about your account over the telephone, you must provide a PIN number. This PIN number is not your debit card PIN number but a separate security PIN set up when the account was opened. If you don't remember your PIN or don't believe you ever set one up, you may send us a secure message through online banking telling us what you'd like it to be. Alternately, on your next visit, please ask to set it up.