SSB COVID-19 Update: Click Here Frequently for Important Customer Information.
In order for us to give you any information about your account over the telephone, you must provide a PIN number. This PIN number is not your debit card PIN number but a separate security PIN set up when the account was opened. If you don't remember your PIN or don't believe you ever set one up, please visit a branch and set it up.
The financial services sector has been identified as a "Critical Infrastructure Sector" by the Department of Homeland Security (DHS). Business and their employees are designated as "essential" and are expected to maintain operations and work schedules. Read the Statement by U.S. Treasury Secretary Steven T. Mnuchin.