Contact Us

We're here to help! Contact us with one of the methods below.

By Chat

Click here to chat with us during normal business hours. 

By E-mail

1. If you have general questions or comments that do not communicate non-public or confidential information, such as, inquiring if we make motorcycle loans or asking to be connected to a mortgage officer, please send an e-mail to us at: info@ssb.bank 

2. If you're an online banking customer and have a question about your account, you can send us a secure encrypted message via the secure online banking interface. To do so, login to your account, click the Additional Services menu and click Secure Email. Type and submit your message. 

3. If you're not an online banking customer but need to communicate or send us non-public or confidential information, such as an account number or financial statement, to ensure your information security, please address an e-mail to info@ssb.bank using our encrypted messaging service. If you have never used this secure messaging system before, you will need to register before you can sign in to begin sending and receiving secure messages.

By Telephone

Baxter:  641-758-2989

West Des Moines:  515-457-9533

By Postal Mail

Baxter: 

102 S. Main Box 67

Baxter, IA  50028

West Des Moines: 

4800 Mills Civic Parkway Suite 100

West Des Moines, IA  50265