SSB COVID-19 Update: Click Here Frequently for Important Customer Information.
State Savings Bank is and will always be a relationship-based financial institution that serves its customers with safety. We will never, under any circumstances, ask you to verify any personal or account information over the internet or via email. There are several email scams where websites appear to be legitimate bank website that may expose you to malware and could lead to a compromise of your personal information.
Always err on the side of caution when opening an unsolicited email. Please be cautious if ever asked to reveal or confirm personal information online or if asked to go to a website that you believe isn’t associated with State Savings Bank.
If you have any questions regarding an email you have received, please contact us at 641-227-3161 and we will verify that it was sent from a State Savings Bank employee.
Never provide your personal information in response to an unsolicited request, whether it is over the phone or on the Internet. Emails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, do not provide any information.
If you are unsure whether a contact is legitimate, contact the financial institution using a phone number that is in the phone book, on a monthly statement or on their website. You should be the one to initiate the contact, using information you have verified for yourself.
Never provide your account information and/or password or PIN over the phone in response to an unsolicited Internet request. You will never be asked to verify account information or passwords/PIN online by the financial institution. Thieves armed with that information and your account number can help themselves to your money.
Review account statements regularly to ensure all transactions are correct. If your account statements is late in arriving or does not arrive, call your financial institution to find out why. Check your account activity online regularly to catch suspicious activity early.
Don’t carry your Social Security card or other cards that show your SSIN in your wallet. Only provide your SSN when absolutely necessary-for tax forms, employment, student records, stock and property transactions, etc.
Don’t leave sensitive documents containing personal information where people can see it. Shred or destroy papers containing your personal information, including pre-approved credit card offers and bank statements you no longer need.
Retrieve your postal mail promptly, and discontinue delivery while you’re out of town. Whenever possible, mail bills from your post office, not your mail box. Stop or reduce junk mail or unsolicited credit card offers by visiting the National Credit Bureau’s opt-out website (https://www.optoutprescreen.com/?rf=t) or call them at 888.567.8688.
Open your credit card bills and bank statements right away. Check carefully for any unauthorized charges or withdrawals and report them immediately. Call if bills don’t arrive on time-it may mean that someone has changed contact information to hide fraudulent charges.
Review your credit report at least once a year to check for changed addresses and fraudulent charges. Go to the Federal Trade Commission’s authorized website (https://www.annualcreditreport.com/index.action) for your free credit report.
Transunion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, PO Box 6790, Fullterton, CA 92834-6790.
Equifax: 1-800-525-6285; www.equifax.com; PO Box 740241, Atlanta, GA 30374-0241
Experian: 1-888-EXPERIAN (397-3742); www.experian.com; PO Box 9554, Allen, TX 75013
Before you get rid of an old computer, destroy the information on the hard drive. Often that means destroying the drive itself because erasing data doesn’t completely eliminate it or use software tools that will completely wipe data from the hard drive.
A good password is:
Here are some hints to help you choose good passwords:
Here are some guidelines to avoid a guessable password:
State Savings Bank is committed to keeping your sensitive information safe to help prevent fraud and identity theft. To protect your sensitive information from unauthorized view, we have implemented Secure Email, a security feature that encrypts emails containing sensitive information such as social security numbers, date of birth, and account numbers.
How Does Secure Email Work?
During business hours (Mon-Thur 8am-5pm, Fri 8am-5:30pm and Sat 8am-12pm) call 641-227-3161 or 515-457-9533.
After business hours call 1-800-383-8000.
4800 Mills Civic Parkway
West Des Moines, IA 50265
102 S. Main, PO Box 67
Baxter, IA 50028